Payments covered
This policy applies to payments made to H R Foundation through this website — online payments processed by Razorpay (card, net banking, UPI and wallets) — and to UPI payments made by scanning the foundation's QR code.
Donations
- Donations are voluntary gifts to a charitable trust and are not refundable once received, except in the cases below.
- Duplicate or incorrect payments: if you paid twice, paid the wrong amount by mistake, or a payment was made without your authorisation, email us within 7 days of the payment. We will check it against our records and, if confirmed, refund the extra or incorrect amount in full.
- If a donation receipt was issued for a donation that is refunded, the receipt will be cancelled.
Membership fee
The membership fee is ₹2,000, paid once.
- Online payments: your membership is activated as soon as the payment succeeds, and the fee is then not refundable, except for duplicate or incorrect payments as described above.
- Payments made by other means: if the foundation does not accept your application, or you cancel before your membership is activated (before a membership ID is issued), the fee is refunded in full.
- If the foundation later finds that an application did not meet the membership rules (for example, the applicant's age), the membership may be cancelled and the fee refunded in full.
Payments made by the foundation to a nominee under the membership scheme are not refunds and are handled through the claim process described in the membership terms.
Failed or pending payments
If money was debited but the payment failed or was not confirmed, it is normally reversed automatically by your bank or Razorpay within 5–7 working days. If it is not, email us with the payment ID or UPI transaction reference (UTR).
How to request a refund or cancellation
Email hrfoundation4242@gmail.com with your name, the date and amount, and the payment ID, UPI reference (UTR), donation reference or application reference. We reply within 3 working days.
When refunds are paid
Approved refunds are sent to the original payment method — the same card, bank account or UPI ID. We initiate them within 7 working days of approval; your bank usually credits online refunds within 5–7 working days after that. We do not refund in cash.
Delivery of services
No physical goods are sold or shipped. Donation confirmations are sent by email straight after payment. Membership ID, login details and the membership certificate are sent by email and are available in the member portal once membership is activated.
Contact
Questions about this policy can be sent to hrfoundation4242@gmail.com or through our contact page.